Furiously, myself and my bank person sat down on speaker phone to get a refund as they had not only taken money from us for a renewal to something we EXPLICITLY told them not to renew, but added another service of their own accord, which I did not think possible. They charged for Avast Antivirus Premium as well as their Avast Antivirus Cleanup. Sometime late last year they did it anyway, not just draining our account dry with regular avast renewal, but they added a more expensive feature too.
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